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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Water Damage Can Be Overwhelming, But SERVPRO Is Here For You!

5/1/2021 (Permalink)

Do you have a small roof leak or a water spot on the floor where bathwater splashes? While those little leaks and water stains may seem inconsequential, huge damage and potential health effects could be hidden underneath the surface. So what are the signs you should be looking for of further water damage to your Indianapolis home? 

If you have a small water stain on your ceiling, you first want to determine where the water came from. If you have access, above the ceiling like an attic, you can get up there and look for signs of a water leak from the roof or a leaking pipe. Even condensation from a pipe can cause  water to drip and stain a ceiling over time. The source of the water leak is not always right above the water stain. Water from a leak can travel down the wood framing, across wires, along pipes and other structural pieces behind your home's ceilings and walls. 

If you are unable to look behind the wall or ceiling, you may want to call water damage restoration experts like us at SERVPRO of Marshall, Starke, Pulaski and Fulton counties. We have the expertise and tools to examine the full extent of the water damage and determining the best steps to take to repair the water damage and stop any further damage from happening. 

Another sign beside a water stain of water damage is a soft spot on your home's walls, ceilings or floors. This happens a lot around bathtubs, kitchen sinks, windows and external walls. While there might not always be a water stain or obvious sign of a water leak, a spot where you can push in on the floor or wall or ceiling can be a sign of water damage that is hidden below the surface. This could be an easy restoration or a potentially difficult one where there could be mold damage and extensive damage to the house's structure. 

In any case, the sooner you call us, the faster the damage can be stopped and repaired. When we come to a home with potential water damage, we work quickly to identify the source of the water damage, the areas of the home that have been affected, and the steps to take immediately to stop the water leak and restore the water damaged areas "Like it never even happened."

While a simple roof leak or water stain can be covered up, the unseen damage that mopping up the water or painting over the water stain can't fix could be even worse and getting worse as time goes by. Don't risk damaging your home from water by ignoring or  covering up the problem. Call us immediately so we can find and stop any further damage from happening to your home and to your health.

The Importance Of Being Prepared

5/1/2021 (Permalink)

Between tornadoes and flooding and fires, the amount of natural disasters that have been occurring left and right has been dizzying. While our team here at SERVPRO of Marshall, Starke, Pulaski, and Fulton counties offers free services for businesses to create an Emergency Preparedness Profile, we wanted to highlight important basic items you might need if you and your family happened to be caught in a natural disaster. 

You never know when disaster might strike—Don’t let it catch you off guard.

With help from Ready.gov, we were able to compile a list of important things that even can save your life in the event of an emergency. Be sure to remember specific things that your family might need, like medications, epi-pens, and even pet food!

Assembling Your Kit

When you assembler your kit, make sure to store items in airtight plastic bags and keeping everything in plastic bins. This makes them easy to carry, and easily accessible.

A basic emergency supply kit could include the following recommended items:

  • Water - one gallon of water per person per day for at least three days, for drinking and sanitation
  • Food - at least a three-day supply of non-perishable food
  • Battery-powered or hand crank radio and a NOAA Weather Radio with tone alert
  • Flashlight
  • First aid kit
  • Extra batteries
  • Whistle to signal for help
  • Dust mask to help filter contaminated air and plastic sheeting and duct tape to shelter-in-place
  • Moist towelettes, garbage bags and plastic ties for personal sanitation
  • Wrench or pliers to turn off utilities
  • Manual can opener for food
  • Local maps
  • Cell phone with chargers and a backup battery

Additional Emergency Supplies

Consider adding the following items to your emergency supply kit based on your individual needs: 

  • Prescription medications
  • Non-prescription medications such as pain relievers, anti-diarrhea medication, antacids or laxatives
  • Glasses and contact lense solution
  • Infant formula, bottles, diapers, wipes, diaper rash cream
  • Pet food and extra water for your pet
  • Cash or traveler's checks
  • Important family documents such as copies of insurance policies, identification and bank account records saved electronically or in a waterproof, portable container
  • Sleeping bag or warm blanket for each person
  • Complete change of clothing appropriate for your climate and sturdy shoes
  • Household chlorine bleach and medicine dropper to disinfect water
  • Fire extinguisher
  • Matches in a waterproof container
  • Feminine supplies and personal hygiene items
  • Mess kits, paper cups, plates, paper towels and plastic utensils
  • Paper and pencil
  • Books, games, puzzles or other activities for children

Maintaining Your Kit

After assembling your kit remember to maintain it so it’s ready when needed:

  • Keep canned food in a cool, dry place
  • Store boxed food in tightly closed plastic or metal containers
  • Replace expired items as needed
  • Re-think your needs every year and update your kit as your family’s needs change.

Kit Storage Locations

Since you do not know where you will be when an emergency occurs, prepare supplies for home, work and vehicles.

If you find yourself the victim of a disaster, give us a call at 574-936-5849.

Protecting Your Home From Electrical Fires

4/27/2021 (Permalink)

A fire in your home can be devastating. Avoid the risk of injury, smoke and property damage by knowing the most common causes of electrical fires:

1. Old Wiring - Did you know that the lifespan of electrical systems in homes is 30-40 years but more than 30% of the nation's homes are more than 50 years old? Signs that your home's wiring may need to be updated include an over-reliance on extension cords and circuit breakers that blow or fuses that need to be replaced constantly. Consult with a reputable electrician to find out what updates your home needs to be safe.

2. Space Heaters - These portable heaters are not designed for long-term use. Portable heating devices should never be placed near combustible surfaces such as clothing, curtains, rugs, bedding or furniture. If you choose to utilize a space heater, look for a model that stays cool to the touch and has a built in automatic shut-off feature in case it is accidentally covered or left on.

3. Old, Outdated Appliances - Never use an appliance that has a worn or frayed cord. Never remove the grounding plug from a cord so that it can be used in a 2 prong outlet. That extra prong is designed to only be used with an outlet that can accommodate the extra electricity that this appliance draws. 

Even when taking precautions, electrical fires can occur and have devastating consequences in your home or workplace. If you experience fire or smoke damage, call SERVPRO of Marshall, Starke, Pulaski and Fulton counties at 574-936-5849 day or night to speak with an experienced restoration specialist. 

When it comes to fire damage, SERVPRO is here for you from beginning to end

4/27/2021 (Permalink)

While we all hope we never have to suffer through the experience of a house fire, it is important to know what to do if one should happen. Obviously, the first thing you should do is ensure the fire has been extinguished completely.

This can be done by someone in the home if the fire is small and can be put out easily and safely. Or by the fire department if the fire is too big and dangerous to safely extinguish by the homeowner. It’s important to note that it’s always best to call the fire department right as soon as a fire is spotted and to get everyone out of the home quickly and safely.

The Fire is Out. Now What?

While you may be anxious to start cleaning after a fire, you may be doing more damage than good. Normal household cleaners can be ineffective at removing soot and smoke -- and could even make it worse. It’s best to contact fire damage repair and restoration professionals, like those at SERVPRO of Marshall, Starke, Pulaski and Fulton counties, to get advice on what needs to be done and what not to do.

Fire damage repair and restoration professionals will be able to tell you what can be cleaned, what can be repaired, and what needs to be replaced. They will be able to give you estimates on what services need to be done in order to remove all fire and smoke damage, including smoke odors, from your home.

Airing and Drying Things Out

One of the first things a fire repair company will do is get the smoke and moisture out of the air. This can be done with fans and dehumidifiers. Once the fire is out and you’re allowed to go back inside, you can open some windows near where the fire occurred to help start airing the smoke out of the house.

The other concern is water damage to your carpets and floors. This is usually a result of the fire department extinguishing the fire. If your carpets and floors are wet, it’s important to remove the water and moisture and quickly as possible. If not dried out, carpets and floors can occur further damage from mold and mildew.

Professional fire damage repair companies will usually vacuum out as much water as possible and then use fans and dehumidifiers to dry the carpets and floors out. They may also pull up the carpets to help dry out the padding underneath.

Battling Soot Before It Causes Worse Damage

Soot can be a huge menace to carpets, drapes, and upholstery. It can easily stain fabrics and cause further staining using standard cleaning materials. The soot must be removed before using fabric cleaners. It’s also important to limit traffic across carpet and floors that have soot on it. 

Dealing With Smoke Odor In Fabrics

One of the most difficult things to get out of fabrics and porous materials is the smoke odor. Smoke odor can adhere to carpets, dust in air ducts, drapes, and furniture. Normal household cleaners and detergents usually won’t remove all of the smoke odors. To remove the smoke odors many times require special counteractants that are formulated to break up the smoke molecules in the fabrics and materials.

A professional fire repair company will be able to help with that. They will be able to apply these chemical and/or additive counteractants to carpets, fabrics and other porous materials to break up the smoke molecules. Once they are broken up, then they can be professionally cleaned.

Sometimes ozone treatments are needed to break up the smoke molecules and remove the odors. This is usually done with ozone generators which be dangerous if misused. Ozone treatments are another of many tools and treatments that a fire repair company will be able to help with if needed.

Treating Discolored Walls and Ceilings

Removing soot from walls and ceilings is another difficult task that is best left up to a professional. Professional fire damage repair companies will have the right tools and treatments to remove the soot without causing further damage or stains. Many will use special sponges to remove the soot. Others will use non-water based cleaners to remove the soot. Again when dealing with smoke and soot stains on walls and ceilings it’s best to consult a professional fire damage repair company.

Call the Fire Damage Experts for Fast Cleanup and Restoration

When dealing with fire and smoke damage, it’s always best to leave it to the experts at SERVPRO of Marshall, Starke, Pulaski and Fulton counties to handle the cleanup and restoration. The professionals at SERVPRO of Indianapolis West have the expertise and experience to handle home and commercial fire damage.  If you should suffer from a fire, contact SERVPRO of Marshall, Starke, Pulaski & Fulton Counties  online or call them at 574-936-5849.

Ask The Experts: What to do after flooding

4/22/2021 (Permalink)

It is important to always be prepared in case of emergency. Here are some tips on how to handle a water damage in your own home.

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

We are always here to help! There is no job too big or too small! We are faster too any disaster and will make things "Like it never even happened."

When water attacks your business, SERVPRO is here for you

4/22/2021 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of South Bend, NE arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 

(574) 936-5849

About SERVPRO of Marshall, Starke, Pulaski, Fulton

SERVPRO of Marshall, Starke, Pulaski, Fulton specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

After The Fire: The Importance Of A Professional

4/21/2021 (Permalink)

When fire strikes your home or business, it doesn't come when it is convenient and it doesn't set an appointment. With fire comes lots of confusion, frustration and feelings of helplessness, but SERVPRO of Marshall, Starke, Pulaski and Fulton is here to help! 

After any fire damage situation, your primary focus should be safety:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

So give us a call today! We are faster to any disaster and are here to help make things "Like it never even happened."

Ask The Experts: The Intricacies of Commercial Building Restoration

4/16/2021 (Permalink)

Flooding and water damage events in commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large-scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring commercial properties presents unique challenges, but our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

SERVPRO of Marshall, Starke, Pulaski and Fulton Counties specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

First Comes Fire, Then Smoke & Soot-SERVPRO Can Help With All 3

4/16/2021 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Marshall, Starke, Pulaski & Fulton Counties will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Ask The Experts: The Importance of Generator Safety

4/7/2021 (Permalink)

If you have a generator on hand for power outages during severe weather storms, follow the safety tips below from the American Red Cross:

Never use a generator, grill or camp stove, or other gasoline, propane, natural gas, or charcoal-burning devices inside a home, garage, basement, crawl space, or any partially enclosed area.

To avoid electrocution, keep the generator dry and do not use in rain or wet conditions. Do not touch the generator with wet hands.

Opening doors or windows and using fans will not prevent carbon monoxide (CO) buildup in the home. Although CO can’t be seen or smelled, it can rapidly lead to full incapacitation and death.

Even if you cannot smell exhaust fumes, you may still be exposed to CO. If you start to feel sick, dizzy, or weak while using a generator, get to fresh air immediately.

Install CO alarms in central locations on every level of your home or property and outside sleeping areas to provide early warning of accumulating carbon monoxide.

If your home or business suffers from any type of storm damage, call SERVPRO of Marshall, Starke, Pulaski & Fulton and we will send a professional out to assist with getting your property back to its original state as soon as possible.

Why SERVPRO? Disasters are stressful, but SERVPRO is here to help!

3/23/2021 (Permalink)

Damage caused by a fire is devastating for your family and your home. It’s a stressful and confusing time, so you’ll need a caring expert to guide you through this crisis. Our professionals will always treat you with respect and empathy, and we’ll always treat your home and belongings with great care. We will do all that we can to get you to the point where it is "Like it never even happened."

SERVPRO of Marshall, Stake, Pulaski & Fulton has the water and fire damage training and expertise to help you through this tough time. Once the fire department leaves, your South Bend home may suffer from water damage caused by firefighting efforts. We have the specialized fire and water damage restoration training, personnel, and equipment to handle fire and water damage and can quickly restore your home to pre-fire condition.

Ask The Experts: What are some ways I can make sure I am ready for storms?

2/16/2021 (Permalink)

SERVPRO of Marshall, Starke, Pulaski & Fulton County specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Of Marshall, Starke, Pulaski & Fulton County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams of Marshall, Starke, Pulaski & Fulton County that are strategically located throughout the United States.

Bottom line? You cannot guarantee you will prevent all storm damage from ocurring. Mother nature is unpredictable, but SERVPRO is here to help you should storm damage destroy or even slightly damage your home or business.

Have Storm or Flood Damage? Call Us Today at 574-936-5849

Ask The Experts: How Can I Be Ready For Commercial Damage?

2/16/2021 (Permalink)

Flooding and water damage events in commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large-scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO 

SERVPRO of Marshall, Starke, Pulaski and Fulton Counties specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Ask The Experts: That Smell!!! What causes long term odor after a fire?

2/1/2021 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Marshall, Starke, Pulaski & Fulton County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Ask The Experts: What To Do When My Water Heater Is Going Out

11/16/2020 (Permalink)

Wet spots on the floor or a rusted tank may signal a problem. Your hot-water heater could have a leak or a busted valve. If you are having a problem with your hot-water heater, contact a qualified plumbing contractor right away.

Once you have called a plumbing contractor then contact SERVPRO to provide an inspection utilizing advanced technical equipment. Upon inspection if damages are determined SERVPRO of Marshall, Starke, Pulaski, Fulton will address the water damage and provide a full repair service estimate. SERVPRO has a 24 hour emergency service team that is highly trained and ready to help you at your home or business.

Contact SERVPRO of Marshall, Starke, Pulaski & Fulton at (574) 936-5849. SERVPRO services all of the Marshall, Starke, Pulaski and Fulton areas. We are faster to any disaster and we will make things "Like it never even happened."

Why SERVPRO? Large Losses-We can handle any loss, no matter the size

11/14/2020 (Permalink)

If your property experiences a Large Loss in the future, you can always count on SERVPRO to assist in restoring your property. We roll in after disaster ready to dry, clean, and restore – but there is always a few things that need to be handled before we can start our work. This would include emergency response from your utility companies or plumber, or even emergency services from the Fire Department.

Being time sensitive after a Large Loss is crucial. Even if we can’t start restoration work immediately, make sure to call SERVPRO as soon as possible. Doing this will ensure that our project manager is able to communicate with you throughout the process of the emergency response, and is prepared to respond to your property for mitigation and restoration as soon as we are able. Don’t wait to call – if you know your property needs mitigation or restoration work, call us as soon as possible! We are faster to any disaster and we will make things "Like it never even happened."

Why SERVPRO? Here to help 24/7

11/11/2020 (Permalink)

SERVPRO of Marshall, Starke, Pulaski & Fulton County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage. 

We Answer the Phone Ready to Help
Call Today - 574-936-5849

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration - in fact, it's the cornerstone of our business. 

What to Expect


When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed. 

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Marshall, Starke, 
Pulaski & Fulton County

SERVPRO of Marshall, Starke, Pulaski & Fulton County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Why SERVPRO? The Dangers of DIY Sewage Cleanup

11/11/2020 (Permalink)

The Dangers of DIY Sewage Cleanup

If you’re like most homeowners, when faced with a task or question you probably head to the internet for answers…that’s how you found this article! And if you’re dealing with backed-up sewage, it only takes a few seconds of searching to find hundreds of articles describing how to clean-up sewage.

It goes like this:

** Put on some rubber gloves

** Scoop out the waste

** Take some water and bleach solution and apply it to the affected areas

** Let it dry

Most articles will throw out a warning saying “if you’re not sure whether you can do it, or don’t have the proper equipment, it is best to call a professional”. That’s where you would call SERVPRO.

We’d like to throw out another warning!

Cleaning up raw sewage on your own is something you should never do! 
Here’s why:

#1 – It can be hidden. – Any SERVPRO crew member can tell you stories about customers that decided to clean-up their own feces only to call in weeks or months later complaining about smells and disfigured walls, cabinets, and floors. Sewage will find its way into any and all porous surfaces. Even things like drywall and cabinetry aren’t safe. And it’s not as simple as just spotting the sewage with your eyes. It requires state of the art equipment, which SERVPRO has, to identify areas that have been damaged by sewage. So unless you have an infrared detection system handy and know how to use it, call SERVPRO.

#2 – It can be costly. – Times are difficult for everyone and money is tight. It’s easy to justify doing it yourself instead of paying to have SERVPRO  clean and disinfect for you. But today’s shortcut is tomorrow’s nightmare! Again, you’re dealing with a toxic situation that if not handled properly can create very real health dangers for you and your family. Not only that, if not properly mitigated, you could be looking at a serious mold issue in the not so distant future on top of all of the other issues described above. And if you think sewage cleanup is costly, wait until you’re stuck with a bill for mold remediation services! At least your sewage clean-up is covered by insurance…that’s not typically the case if you’ve got mold and it’s the result of you not taking appropriate measures when dealing with the sewage issue that created the mold!


So, if you’ve stumbled upon this article due to a sewage back-up that’s spilled into your home or office, do yourself a favor and call us, SERVPRO. Our technicians are certified to perform raw sewage cleanup and can provide you with peace of mind knowing the area affected is professionally cleaned.

Locally Owned Company with Valuable Resources

As a locally owned and operated business, SERVPRO of Marshall, Starke, Pulaski & Fulton  is strategically located to respond quickly to your water damage emergency and your mold cleanup. When there is mold in a home or business, we have the resources and personnel to help get your home or business back together.

Why SERVPRO? Because Time Is Money!

11/11/2020 (Permalink)

There's nothing quite as difficult for a commercial establishment as dealing with water damage. However, knowing what to do when disaster strikes can prevent you from experiencing unnecessary emotional upsets for yourself, your employees, and your customers and mitigate the economic strain of lost business. There are many steps you'll need to take to get your commercial property back in order following a water damaging event. Contacting a team of skilled water damage restoration experts from SERVPRO is a good first step.


Quick Water Removal Mitigates Monetary Loss 

The longer excess water remains on your commercial property, the more likely you are to suffer from costly water damage repairs to structural properties like ceiling tiles, insulation, drywall, and flooring. Then there is the concern of water damage to your capital investments: inventory, furniture, carpeting, electronic equipment and paper documents. Having a team of skilled water damage restoration experts like SERVPRO to begin immediately removing standing water can prevent you from spending unnecessary money on repairs.

Quick Remediation Prevents Secondary Water Damage.

Another benefit of a quick reaction to the pressing problem of water intrusion is that fast extraction helps prevent secondary water damage. Unfortunately, water damage creates a moist, wet environment within your business. Moisture and high humidity offer mold an opportunity to grow and spread throughout structural materials and wood furniture and fabrics. If your business deals with food distribution, high inventory loss may be a costly negative effect. For this reason, it's critically important to have standing water removed as quickly as possible. SERVPRO can arrive, usually in about one hour, with water removal equipment to meet any problem. 

Fast Restoration Helps You Get Back In Business

If the water intrusion, by way of a storm, flood, leak, or the aftermath of fire extinguishing causes severe water damage to your commercial business, you may have to relocate temporarily while water damage restoration work is being completed. Closed doors affect customer traffic, employee earnings, and your bottom line.  Insurance companies normally work hand-in-hand with SERVPRO to come to a working agreement allowing the water extraction process to commence immediately. 

Contact SERVPRO Today

If your commercial property has been subjected to water damage, getting fast, effective water damage restoration services is a must. Here at SERVPRO, we specialize in optimizing and expediting each component of the restoration process to ensure that you can get your business back in business. Moreover, each of our IICRC-Certified technicians will provide you with the personable care and excellent customer service that keeps you in the loop throughout the water damage restoration process. We can quickly reopen your doors "Like it never even happened."

Commercial Building Restoration Services

SERVPRO of Marshall, Starke, Pulaski & Fulton responds quickly to a water or fire, or mold damage emergency, 24 hours a day. Whether the damage occurs in a small business building or a big box store, we have the training, experience, and equipment to handle the situation. Our national network of 1,650 Franchises gives us access to personnel and resources. Call us for assistance today!

Why SERVPRO? The Importance of Getting Things Done The Right Way

11/11/2020 (Permalink)

The Importance of Hiring Professional Carpet Cleaners

Professional carpet cleaners are the only people who should be trusted to do the job. Anyone with less experience or certification will likely not do the job correctly. And their carelessness could end up costing a lot more in the end. 

Carpeting is typically one of the most long-term investments in the home. Most people associate high-cost flooring with tile, marble or hardwood, but carpet can carry a high price tag as well. There are various fibers and matting to choose from, as well as the padding beneath it. When it’s all said and done, it can cost just as much if not more than some other options. Once that investment is installed, great care should be taken to keep it in the best condition possible. This will mean regular vacuuming in high-traffic areas and regular maintenance from professional carpet cleaners.


Why should someone always hire professional carpet cleaners?

Professionally trained technicians have certification in all types of fibers and construction, so they know which products and equipment to use and how to employ them properly. The technician can assess the area for any spot treatment that may be necessary and will know which tools and specialized products to use. They will also be aware of the correct methods to complete the job effectively. Technicians will also inform the customer of ways that they can prolong the life of their carpeting and how to properly treat spills and accidents should they occur.


What can happen if someone doesn't use professional carpet cleaners?

A lot of damage can occur if a certified technician or firm is not hired to do the job. They can over-saturate the fibers and promote an environment that may foster mold and other microbial growth in time. If using improper equipment, the fibers can be damaged, which would result in replacement being required much sooner. If the wrong cleansing agents are used, or they are not properly rinsed out, they may damage the fibers or make future soil adhere quicker, which will require cleaning more often than would otherwise be necessary.  


What should a customer expect when they hire professional carpet cleaners?

Upon arrival, the technician will assess the carpeting. Once that is complete, the process can begin. First they will vacuum the floor during a process called dry soil removal. This removes any loose items in the flooring. Then soil suspension and extraction will take place. The technician uses a preconditioning agent that is mixed to separate the soil from the fibers. Various methods are employed to extract the soil from the flooring. Grooming may also be done to improve the fiber piles, matting, and to equally disperse protectors or conditioning agents. Then the drying process can begin. Carpets that have been professionally cleaned should be dry in less than 24 hours. Homeowners can assist in this process by ensuring the right temperature is maintained, and there is adequate ventilation. 

When hiring a carpet cleaning technician, make sure that they have received their certification through the Institute of Inspection, Cleaning and Restoration Certification (IICRC). The IICRC is a globally-recognized organization that is the leader in certifying technicians and firms in the restoration, cleaning and inspection industry.

Locally Owned Company with Valuable Resources

As a locally owned and operated business, SERVPRO of Marshall, Starke, Pulaski & Fulton is strategically located to respond quickly to your water damage emergency and your mold cleanup. When there is mold in a home or business, we have the resources and personnel to help get your home or business back together. Call us today!


*Information provided by: http://www.IICRC.org/the-importance-hiring-professional-carpet-cleaners-a-502.html

Why SERVPRO? When Mold Is In Your Crawlspace

11/11/2020 (Permalink)

What To Do About Mold in Your Crawlspace

A home with a crawlspace may experience mold problems at some point over the course of its existence. If you have found mold in this area of your home there are a few steps you can take to get rid of the problem.

1. Call a professional

If you find mold in your home it’s important to call a mold damage restoration service as quickly as possible. These professionals will be able to test the mold to determine what kind it is, which will allow you to know know what factors may be playing a part in its growth. In most cases, this may be a water-related issue.

2. Dry Out the Area

One of the first steps is to remove any standing water and dry out the crawlspace. Standing water can be removed with the use of a pump, or water-rated shop vacuum. A dehumidifier may be used to dry out the area. Once the space is dry mold removal and treatment can begin. During this time it’s also important to locate the source of any water.

3. Remedy the Source Problem

Because mold is often related to a water-related problem such as flooding, it’s important to locate the source of any water the mold may be using to grow. Your remediation professional should be able to help with this, as well as help you plan out a solution to any problems found. Fixing any water-related issues in the space should help prevent future mold problems.

Mold in the crawlspace is often caused by a moisture problem of some kind. This is why it’s best to identify the source and make sure you remedy that as well. During the remediation process, you will also want to contact a professional for help, as well as keep the area as dry as possible to help prevent future mold issues.

So give us a call! We are faster to any disaster and will make things "Like it never even happened."

SERVPRO Tips: Summer storms are coming in Marshall, Starke, Pulaski and Fulton...Are you ready?

5/27/2020 (Permalink)

Every summer, the U.S. goes through an “active weather” season. The middle of spring through summer is a prime time for hurricanes, tornadoes, floods, thunderstorms, and fires. Here at SERVPRO, we’ve already begun to see the impact of the severe weather. In Indiana, we have already experienced a massive amount of rain, not to mention a few thunderstorms! Luckily, our SERVPRO team is here for any natural disaster. We respond to water, wind and fire damage! Here are some weather events to look out for during the spring and summer months:

  • Hurricanes–Hurricanes, with the accompanying wind, water, and flood, cause a lot of destruction in areas where they hit. When hurricanes gather strength, buildings, trees, and water infrastructures are commonly destroyed. The storms can also knock down power lines, posing a risk of electrocution.
  • Tornadoes– Tornadoes are characterized by whirling winds and debris and can endanger life and property. They are common from spring until the middle of summer but can occur any time of the year.
  • Floods– Floods are becoming more common in the U.S., with flash floods as the top weather-related killer. A few inches of water could bring extensive damage to homes and buildings. Heavy rains, levee breaches, and tsunamis cause floods. Many floods occur in areas that cannot absorb rainwater.
  • Fires– The heat of the summer and the years of drought experienced in many parts of the country can precipitate massive forest fires that, in many instances, affect dwellings. Spontaneous combustion, volcanic eruption, and faulty electrical wires are other common causes of fires.

Call SERVPRO of Marshall, Starke, Pulaski & Fulton if you are ever in need after a natural disaster! We can help make it "Like it never even happened."

SERVPRO Tips: Making a Flood Damage Claim On Your Home

5/21/2020 (Permalink)

A severe storm can cause a lot of damage. Trees can fall, debris can wreak havoc and the ground can become saturated quickly. If your home floods as the result of a storm, having flood insurance can help cover the cost of storm restoration services. The following tips can help you file a flood claim with your insurance company so that you don't have to pay remediation expenses out of pocket.

Make Important Calls

The first thing you need to do is to call everyone who may need to be involved in resolving the flooding problem:

  • Government office in charge of city sewer system
  • Insurance company
  • Certified flood cleanup professionals

When a large portion of your area floods, it can affect the city's sewer lines, and officials need to know if you are experiencing any problems. Notifying your insurance carrier prompts an adjuster to visit your home and analyze the damage listed on your insurance claim. Arranging for technicians to arrive as soon as possible helps you prevent further water damage to your home.

Document Damage

To file a successful flood claim, you need proof of all the damage the flooding causes. Don't wait until your adjuster to arrives to document it. Take pictures and video so that you have evidence of the initial state of your home after the flood. After cleanup technicians arrive and pump the excess water out of your home, take more pictures of the water damage and make an itemized list of all the items that must be restored or replaced. Having information ready when the adjuster arrives can help you make a more detailed claim.
If the area where your home is located floods, you may not be able to avoid water damage. Knowing whom to call and the immediate steps to take can help you file a successful flood claim.

So give us a call! We are faster to any disaster and are here to help make things "Like it never even happened."

Certified: SERVPRO Cleaned – a defensive cleaning program in Marshall, Starke, Pulaski & Fulton Counties

5/21/2020 (Permalink)

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Marshall, Starke, Pulaski & Fulton Counties today at  574-936-5849 for your Certified: SERVPRO Cleaned consultation.

Why is my basement flooding?

4/30/2020 (Permalink)

As most homeowners know, unexpected problems are a reality of owning a house. Walking downstairs to find water in the basement after it rains can be a particularly unsettling sight that leaves many individuals unsure of what to do next. But, why is my basement flooding? Should you be asking yourself what to do when the basement floods, there are specific steps to take to get it back to normal and how to stop basement flooding.

Why is My Basement Flooding?

Unfortunately, there are a number of different reasons why your basement might flood. Learning the most commons reasons can help you determine how to stop basement flooding:

Rain-associated problems: while basement flooding can occur with dry weather, water in the basement after it rains is most likely. Cellar flooding after heavy rain can happen for a number of different reasons. For example, if your home is not properly graded, water will not be directed away from your house. This means water can find its way through cracks and holes into the basement, resulting in basement floods during heavy rain. In addition to improper grading, cracks in your home's foundation can result in cellar flooding after heavy rain.

It is important to regularly scan the walls of your basement for cracks, as they are one of the most common culprits of water in the basement after it rains. Sealing cracks is key for how to stop basement flooding. Another rain-associated challenge is clogged gutters and downspouts. When this happens, water will not be properly diverted far enough away from a house’s foundation, resulting in water in the basement after it rains.

Sump pump failure: A sump pump can be installed in a basement to collect water in a designated pit, then pump the water out and away from the basement to ensure it stays dry. When a sump pump isn’t working properly, whether due to a power outage or heavy rain, you are at risk for basement floods during heavy rain.

Sewer backup: A particularly unpleasant answer to “why is my basement flooding?” are basement floods during heavy rain caused by a sewer backup. When city sewers overflow, you might experience a flow of sewage back into your home through drains or toilets. This can then lead to flooding in the basement.

SERVPRO Tips: What to do when water damage effects your business

4/22/2020 (Permalink)

When you’re running a business, flood water is the last thing you want to deal with,. However, sometimes it’s unavoidable when bad weather or faulty plumbing strikes. The key to combating flooding is understanding exactly what you’re dealing with before disaster strikes. These are the most important points to remember when it comes to flooding:

• Flood water is considered black water, or a category 3 issue.
• Black water contains a number of threats.
• You require professional help to clean up black water correctly.

Black Water

Flood waters are rated on a scale depending on the source of the flooding. Clean water comes from burst water lines and other clean sources, gray water results from broken showers and other potentially chemical-carrying sources, and black water results from storm damage and other, potentially more dangerous sources. Understanding which type you’re dealing with is vital when it comes to keeping yourself and your employees safe during floods.

The Dangers

Out of the three categories, black water is the most dangerous by far. Floods resulting from storm damage are considered as a category 3 issue because they tend to carry sewage, chemicals, diseases and bacteria that they pick up from outdoor spaces. Avoiding direct contact with this water is imperative to avoid the transmission of illnesses and other serious issues.

Professional Help

While there are a few steps you can take to reduce the immediate damage of black water in your business, you should never attempt to handle the issue alone and without professional equipment. Allowing a professional cleanup crew to take care of your flooding issue is the best way to promote a safe work environment while getting the results you need to get your business operations back on track.

In the business world, informing yourself about an issue is always important when it comes to making smart decisions. This applies to dealing with emergencies such as flooding in the workplace. Prepare to deal with black water the right way, and never let yourself or your employees be caught off-guard.

Contact SERVPRO of Marshall, Starke, Pulaski and Fulton counties today!

SERVPRO Tips: Things you need to do if fire damage hits your home

4/22/2020 (Permalink)

A fire in your home can be devastating. Avoid the risk of injury, smoke and property damage by knowing the most common causes of electrical fires:

1. Old Wiring - Did you know that the lifespan of electrical systems in homes is 30-40 years but more than 30% of the nation's homes are more than 50 years old? Signs that your home's wiring may need to be updated include an over-reliance on extension cords and circuit breakers that blow or fuses that need to be replaced constantly. Consult with a reputable electrician to find out what updates your home needs to be safe.

2. Space Heaters - These portable heaters are not designed for long-term use. Portable heating devices should never be placed near combustible surfaces such as clothing, curtains, rugs, bedding or furniture. If you choose to utilize a space heater, look for a model that stays cool to the touch and has a built in automatic shut-off feature in case it is accidentally covered or left on.

3. Old, Outdated Appliances - Never use an appliance that has a worn or frayed cord. Never remove the grounding plug from a cord so that it can be used in a 2 prong outlet. That extra prong is designed to only be used with an outlet that can accommodate the extra electricity that this appliance draws. 

Even when taking precautions, electrical fires can occur and have devastating consequences in your home or workplace. If you experience fire or smoke damage, call SERVPRO of Marshall, Starke, Pulaski & Fulton counties at 574-936-5849 day or night to speak with an experienced restoration specialist. 

When water damage affects you, SERVPRO of Marshall, Starke, Pulaski and Fulton is here to help

4/22/2020 (Permalink)

When you’re running a business, flood water is the last thing you want to deal with,. However, sometimes it’s unavoidable when bad weather or faulty plumbing strikes. The key to combating flooding is understanding exactly what you’re dealing with before disaster strikes. These are the most important points to remember when it comes to flooding:

• Flood water is considered black water, or a category 3 issue.
• Black water contains a number of threats.
• You require professional help to clean up black water correctly.

Black Water

Flood waters are rated on a scale depending on the source of the flooding. Clean water comes from burst water lines and other clean sources, gray water results from broken showers and other potentially chemical-carrying sources, and black water results from storm damage and other, potentially more dangerous sources. Understanding which type you’re dealing with is vital when it comes to keeping yourself and your employees safe during floods.

The Dangers

Out of the three categories, black water is the most dangerous by far. Floods resulting from storm damage are considered as a category 3 issue because they tend to carry sewage, chemicals, diseases and bacteria that they pick up from outdoor spaces. Avoiding direct contact with this water is imperative to avoid the transmission of illnesses and other serious issues.

Professional Help

While there are a few steps you can take to reduce the immediate damage of black water in your business, you should never attempt to handle the issue alone and without professional equipment. Allowing a professional cleanup crew to take care of your flooding issue is the best way to promote a safe work environment while getting the results you need to get your business operations back on track.

In the business world, informing yourself about an issue is always important when it comes to making smart decisions. This applies to dealing with emergencies such as flooding in the workplace. Prepare to deal with black water the right way, and never let yourself or your employees be caught off-guard.

Contact SERVPRO of Marshall, Starke, Pulaski and Fulton counties today!

SERVPRO of Marshall, Starke, Pulaski and Fulton are here to help in this time of need

3/23/2020 (Permalink)

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts at SERVPRO of Marshall, Starke, Pulaski and Fulton at 574-936-5849.

Office Culture is key!

2/20/2020 (Permalink)

In every single office across the globe, there is one thing in common; each and every office has a culture. Some good. Some bad...some toxic. What can you as a leader do to improve your culture? Today we will discuss three important facts that you can do to make the culture in your office one that fosters excellence, encourages constant improvement and where each and every person knows they are valued, and want to get to the next level. 

Fact #1Your employees want to be the best.No one gets up in the morning and say to themselves, " I think I will be mediocre today." As a leader, it is your job to motivate your team to wake up and say "I am going to perform at my best today because I want to be the best." Notice I didn't say so I can make the most money...or I can be the manager. These things may happen based on an employee performing well, but the goal cannot be more money or more authority...these things change with time, but having a desire to perform at the highest level you are capable of never changes. Fact #2You will set the tone of the culture of your office, either on purpose, or on accident. Intentionality is one of the most important pieces for a leader in the office. Regardless of whether you think so or not, you are setting the culture every single day that people are experiencing, the only real question is, are you doing it on purpose or by accident? Being intentional about your influence in the office will allow you to build the culture that you want your company/office to have!Fact #3If you don't have and share goals with your employees, they will not ever meet them!It may seem like common sense, but if you don't have goals, and share those goals, your employees will never know about them and cannot work to achieve them. Setting goals with your office, and allowing them to be a part of this entire process, allows for everyone to be on the same page and know exactly what is expected, and how they can be a part of the success!  Don't put off making the culture you want in your business! Start today and every day hereafter you will be one day closer to the culture that will enable you and your employees to grow and thrive!  

Why SERVPRO When It Comes To Recovering From Storm Damage

11/8/2019 (Permalink)

Although no one can stop the rains, there are ways to limit flooding in your home. Overland flooding or backups due to overwhelmed storm sewage systems are but two of the sources of floodwaters in the lower levels of your home. Regardless of the source of the water, we have the technicians and the equipment to help you recover.
 
Even though the water causing flood damage to your home may be drawing your eyes down as it seeps into the foundation or lower levels, the problem often is at the roofline. Clogged gutters and damaged downspouts cause water to pound down near the perimeter of your home, saturating the soil and ultimately invading through the slab, poured, or cinder block foundation. We can respond to and restore the damage but expect suggestions from our managers or production crew to minimize or even eliminate future flooding.
 
The grading and landscaping around your home can also contribute to the seepage of floodwaters into the foundation. Over time even correctly graded ground can erode and shift, encouraging rainwater to drain into your home rather than away from it. SERVPRO crews also see scenarios where plantings surrounding your home contribute to excess water moving into the porous materials making up the base and protecting the lower levels of your house. Irrigation systems or merely an overdone watering of foundation gardens have the unhappy result of a wet home.
 
SERVPRO evaluates the characteristics of the water flooding into your home to determine whether it needs to be contained and disposed of according to local regulations. The sooner you get our team to your home the more likely that the water checks out as Category 1. If the soil around your home is loose, dirt particles can flow in with the water. Lawn chemicals, fertilizers, and even pet wastes can taint the water, requiring careful handling. Gutter overflow can also contain bird and animal waste and mold, threatening the flooded area with microbial growth if not disinfected and dried out after the flood water evacuates.
 
Submersible pumps and water extractors pull most of the flood water out of your home. If Category 1 we can drain it outside, but take care to deposit far from the house to prevent it from flooding again. We use moisture meters and infrared scanners to locate hidden pockets of moisture and to set a baseline for drying goals. SERVPRO crews position air movers, heaters, and dehumidifiers to dry out the affected space. The moisture numbers are monitored to ensure we achieve standard levels.
 
The team at SERVPRO of Marshall, Starke, Pulaski & Fulton has the necessary training and experience to remediate seepage-based flooding. Do not hesitate to call us if we can help!

Why SERVPRO When It Come To Getting Back To Normal After a Fire

11/8/2019 (Permalink)

A fire can be devastating to your home or business. After the fire trucks leave, your property will likely suffer from not only fire and smoke damage, but also widespread water damage and flooding from firefighting efforts. SERVPRO of Marshall, Starke, Pulaski & Noble Counties has specialized fire and water damage restoration training and experience to quickly clean up and restore your home to pre-fire condition. They also can remove the pervasive smoke odor and deep-clean soot from upholstery and carpet.

Board-ups - In some cases firefighters may break windows and cut holes in the roof in order to vent the fire. It is extremely important to secure openings to your home or structure using sturdy, durable materials designed to protect it from both weather intrusion and intrusion by outsiders.

Types of Fire/Smoke/Soot

Wet Smoke – Plastics and Synthetics; Low heat, smoldering, pungent odor, sticky, smeary.

Dry Smoke – Paper and Wood; Fast burning, high temperatures, dry, powdery, non-smeary residues.

Protein – Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Fuel Oil Soot – Furnace Puff Backs. Other Types – Tear gas, fingerprint powder and fire extinguisher residue.

What to do after a fire:

  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.

What NOT to do after a fire:

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting SERVPRO 
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may damage garment further.

SERVPRO of Marshall, Starke, Pulaski & Noble Counties has what it takes to restore your home back to pre loss condition.

Why SERVPRO when it comes to proper biohazard cleanup

11/7/2019 (Permalink)

Dissecting Biohazard Cleanup: Understanding the Process and Reducing Risk

By Tim Reifsteck

When compared to a fire or water loss, property damage resulting from a suicide, murder or unattended death poses greater risk and complexity for the adjuster, the biohazard cleanup company, and of course, the policyholder. Many cleaning and restoration companies will offer bioremediation services, but only those that specialize in this area, like SERVPRO truly understand the science and intricacies of the bioremediation and decontamination process. In order to minimize risk for the insurance carrier and ensure the safety of the policy holder, it’s important to realize the inherent challenges of bioremediation and the processes and standards that every biohazard cleanup professional must adhere to.

Am I liable for an improper biohazard cleanup?

At some point in their careers, insurance professionals may have experienced sticker shock from a bioremediation claim. How could the biohazard cleanup of a single room cost more than recovering an entirely flooded home? It might be tempting to retain a trusted property damage restoration company at a lower cost, but doing so may put the insurer at risk for a lawsuit.

Consider a recent case where a general cleaning company was hired to sanitize a home after 600 pounds of deer meat rotted in a family’s garage due to a power outage. Following the cleaning, the homeowners reported that the rotting stench still remained throughout the house and that some family members became ill. Experts who were brought in to investigate the situation determined that the enduring smell and sickness resulted from inefficiencies in the cleaning process, such as the failure to seal concrete surfaces.

Why is bioremediation so complex?

Many biohazard situations pose grave health risks to policy holders and cleanup companies because of the potential exposure to bloodborne pathogens. One out of every 24 people has Hepatitis B, Hepatitis C or HIV and these pathogens can survive in a deceased person for a considerable amount of time – up to 16 days after death, depending on the temperature and surrounding environment. Exposure to bloodborne viruses can occur due to direct contact with non-intact skin, accidental injury from biological fragments, inhalation and exposure from splashes of blood or bio fluid to the eyes, nose, or mouth. Considering the health risks, bioremediation specialists must follow stringent employee safety regulations and meticulous decontamination procedures that most cleanup crews are not accustomed to.

Separately, biohazard situations can lead to hidden dangers that an average property restoration technician might not even consider. For example, in a water damage emergency, floor boards and drywall might be removed because they are visibly warped and unsalvageable. Then the rest of the structure can be dried out. In contrast, blood can seep through grout and in-between floorboards, even through subflooring. There is no other way to clean the damage but to remove all affected materials – if new wood floors are installed over the blood spill or if tiles are simply wiped down, the remaining bio matter can spread disease, release odors and further damage the property.

How do I evaluate a bioremediation provider?

To determine whether or not a company is qualified to handle a biohazard situation, insurance professionals need a deeper understanding of proper bioremediation standards and what it takes to fully decontaminate a property. These are the key things to inquire about when choosing a vendor for a biohazard cleanup:

OSHA Compliance – These regulations are in place to protect the biohazard company employees and to prevent injury and potential liability for all involved. All supervisors and field technicians should be trained in the following OSHA programs: Bloodborne Pathogens, Personal Protective Equipment, Hazard Communication, Asbestos Awareness, Heat Illness, Fall Protection, Lift Safety, Lock Out – Tag Out, and Power Tool Safety. A common misstep among restoration companies is that they only comply with the OSHA Bloodborne Pathogens Standards, instead of all the aforementioned areas.

EPA and State Environmental Agency Compliance – The disposal of medical waste must be in accordance with federal, state and/or local regulations. Not all biohazard remediation companies are licensed to transport or store medical waste so it’s essential to understand if/how they comply with the local and national standards. The cleaning company can incur hefty fines if medical waste is not disposed of properly. Also, employees need to be trained in the proper use of cleaning agents – this can be more complicated than it seems, as many agents will become inactive if not measured and diluted properly.

Reporting/Testing – A reputable company should be able to deliver a detailed report which catalogs every step of the cleanup process. This should include photos of the entire process as well, so the policy holder and adjuster understand why some structural materials needed to be removed, what was disposed, why the employees went through a certain amount of protective equipment, etc. They should also have equipment available to check for non-visible but active biological fluids and other contaminants so that it is certain when an area is considered disinfected.

Sensitivity Training – Dealing with a flood or fire can be extremely traumatic, but it does not compare to the loss of loved one. During these traumatic situations, the family members often stay at home so it is imperative that the workers in their home are compassionate and considerate. The biohazard cleanup specialists at SERVPRO understand the need for the family to deal with only one point person in order to avoid confusion or conflicting updates. They have been trained to eliminate alarming language from their vocabulary and speak empathetically with the policyholder.

When it comes to biohazard remediation, there is no quick solution. The fact that there are no laws protecting policy holders through a biohazard cleaning process puts the responsibility on the insurance carrier to work with bioremediation specialists who follow strict safety standards and cleanup procedures. If the insurance carrier directs the cleanup process and even one of the above points is neglected, they might be held liable for any further health and property damages resulting from the improper cleanup. It is important to remember that you can’t put a price tag on the peace of mind that a policy holder needs after a traumatic crime or death occurred in their home or place of business.

Locally Owned Company with Valuable Resources

As a locally owned and operated business, SERVPRO of Marshall, Starke, Pulaski & Fulton is strategically located to respond quickly to your water damage emergency and your mold cleanup. When there is mold in a home or business, we have the resources and personnel to help get your home or business back together. Call us today! 

Information provided by: http://www.claimsjournal.com/news/national/2013/10/22/238753.htm

Thunder and Lightning and Water Oh My!

5/25/2019 (Permalink)

Every summer, the U.S. goes through an “active weather” season. The middle of spring through summer is a prime time for hurricanes, tornadoes, floods, thunderstorms, and fires. Here at SERVPRO, we’ve already begun to see the impact of the severe weather. In Indiana, we have already experienced a massive amount of rain, not to mention a few thunderstorms! Luckily, our SERVPRO team is here for any natural disaster. We respond to water, wind and fire damage! Here are some weather events to look out for during the spring and summer months:

  • Hurricanes–Hurricanes, with the accompanying wind, water, and flood, cause a lot of destruction in areas where they hit. When hurricanes gather strength, buildings, trees, and water infrastructures are commonly destroyed. The storms can also knock down power lines, posing a risk of electrocution.
  • Tornadoes– Tornadoes are characterized by whirling winds and debris and can endanger life and property. They are common from spring until the middle of summer but can occur any time of the year.
  • Floods– Floods are becoming more common in the U.S., with flash floods as the top weather-related killer. A few inches of water could bring extensive damage to homes and buildings. Heavy rains, levee breaches, and tsunamis cause floods. Many floods occur in areas that cannot absorb rainwater.
  • Fires– The heat of the summer and the years of drought experienced in many parts of the country can precipitate massive forest fires that, in many instances, affect dwellings. Spontaneous combustion, volcanic eruption, and faulty electrical wires are other common causes of fires.

Call SERVPRO of Marshall, Starke, Pulaski & Fulton Counties if you are ever in need after a natural disaster! We can help make it "Like it never even happened."

Storm Damage: How to protect your home!

5/20/2019 (Permalink)

Heavy rains or extreme storms can drop thousands of gallons of water on your yard over the course of a winter season, potentially leaving behind outside flooding or overflowing drainage in their wake. Therefore, it’s important to prepare for any intense rainstorm by finding ways to properly divert rain drainage away from your property. Here are three ways to use your outdoor landscaping to protect your home from the brunt of oncoming excess water and keep it outside where it belongs.

1. Be creative with your mulch. If you’ve created any garden or plant beds around the exterior of your home, there are preventative measures you can take to effectively ward off flooding issues. Use heavier mulch that absorbs more of the water within itself as opposed to allowing it to run toward the walls of the house. Furthermore, it’s best to leave a 6-inch gap between your mulch and siding so that any excess water doesn’t wick up and into the exterior siding of your home.

2. Direct rainwater spouts away from the house. In the event of a rainstorm, your drainage spouts work to keep water flowing freely off of your roof and away from your exterior paneling. However, it’s important to extend these downspouts as much as possible to keep any outside flooding from building right next to your home. 

3. Use grass or rock formations as barriers. If your family has experienced countless flooding problems in your basement, cellar or even surrounding your doorways, it helps to create a landscaping barrier in areas that are prone to excess water buildup. Incorporate added grass to help absorb and block, or enhance the space with a decorative rock path to break up the runoff and keep it from collecting.

While outside flooding isn’t always preventable, there are certainly ways to help prevent excess water from building around the exterior of your home. These three methods can be useful in safeguarding your property without taking away from the beauty of your landscape. For more information give us a call! (574) 936-5849.

Flooding Damage: Water & Mold

5/19/2019 (Permalink)

Following the 500 year flood over 1 year ago in February of 2018, thousands of homes were initiated with water, caused by a record snow fall, then the fast melt when we received a record rain fall.  The St. Joseph River has a flood level of 5'6", this year it hit 33'.  Water entered homes in many ways.  This home had water enter through a crack in the foundation at surface level.  The water came through the flowed down the wall damaging the drywall, insulation and stud work.  Unfortunately the home owner was not in town during the storm; the basement sat 2.5 weeks before anyone noticed the damage.  In that time mold had begun to grow on the entirety of the damaged area compounding the damage and clean up.  SERVPRO responded to the call in less than an hour. The area was contained to prevent spreading the mold, deconstruction, clean up and the drying process was started within a few hours.  SERVPRO will make it "Like it never even happened."

Water Damage Cleanup: Hot Water Heater Edition

5/19/2019 (Permalink)

Wet spots on the floor or a rusted tank may signal a problem. Your hot-water heater could have a leak or a busted valve. If you are having a problem with your hot-water heater, contact a qualified plumbing contractor right away. Once you have called a plumbing contractor then contact SERVPRO to provide an inspection utilizing advanced technical equipment. Upon inspection if damages are determined SERVPRO of Marshall, Starke, Pulaski, Fulton will address the water damage and provide a full repair service estimate. SERVPRO has a 24 hour emergency service team that is highly trained and ready to help you at your home or business. Contact SERVPRO of Marshall, Starke, Pulaski & Fulton at (574) 936-5849. SERVPRO services all of the Marshall, Starke, Pulaski and Fulton areas. 

Window & Door Leaks

4/22/2019 (Permalink)

While many of us look forward to the changing season of Spring with the warmer weather and the trees and flowers starting to bloom, there is one part that isn’t so great. Springtime always seems to bring plenty of rain and plenty of rain always brings a higher risk of water damage to your home.

Roof Leaks

With the increased showers as well as high winds, roof damage can happen or be revealed as water seeps through your roof and damages your ceilings and walls. To reduce the risk of roof leaks, you should inspect your roof for any damages from the winter and inspect it after every major storm.

The most common cause of roof leaks is a damaged or missing shingle from storms or fallen branches. If you do experience water damage inside your home from the ceiling or wall, you will want to contact a professional from SERVPRO to inspect the damage, remove the water, an remediate the damage. 

Window & Door Leaks

Another common source of water damage is from old or damaged windows. Water especially from a huge storm can blow into cracks and crevices around your window causing water damage that may not be discovered quickly allowing mold to develop and cause further damage.

Make sure to inspect around your windows and doors for cracks or old caulking that has peeled or cracked off. You can usually caulk any small cracks or crevices to ensure water doesn’t seep into your home causing damage.

Broken Sump Pump

If you have a basement, you understand the importance of a sump pump. Without one water can seep into your basement and cause lots of damage. One of the most common causes of a flooded basement is a sump pump that stopped working.

To prevent this from happening, you can do three things. You can get a backup battery for your sump in case the power goes out. You can get a backup sump pump that is usually set to come on if the water rises above the normal level for your working sump pump. So if your working sump pump either stops working or can’t pump the water out fast enough, you backup will kick in.

The last thing you can do is install a water sensor alarm on the floor near the sump pump. While you may still have some water damage, at least you will be able to catch it fast and have a SERVPRO professional come out to pump out the water and dry out your basement.

Foundation Cracks

If the foundation around the base of your home and the basement walls cracks, water can seep into the basement or crawl space. A sump pump won’t help you since the water is seeping through the walls as opposed to being channeled to the sump pump.

Usually people discover foundation cracks after a big storm or when a gutter is clogged and the water is falling right by your house. Repairing foundation cracks can be a very expensive job depending on the situation but without the repair, there is no way to prevent the water leaking into your basement or crawlspace.

It never hurts to walk around the perimeter of your home checking for any potential foundation cracks as well as checking any bare walls in your basement and/or crawlspace.




Call the Pros of SERVPRO for Water Damage This Spring

If you should suffer water damage whether from Spring weather or a cracked pipe or an overflowing bathtub or toilet, call the water damage cleanup experts at SERVPRO of Marshall, Starke, Pulaski & Fulton Counties at (574) 936-5849 for 24-hour emergency service. 

At SERVPRO of Marshall, Starke, Pulaski & Fulton Counties, we have specialized equipment, professional training, and certifications that allow us to restore your home to its pre-water damage condition.

How to Prepare for a Fire

4/10/2019 (Permalink)

A fire in your home can be devastating financially and emotionally for your family. Although there is no way to prevent every fire, there are steps that you can take to minimize your family's risk of being victims. 

Install smoke alarms on every level of your home, inside sleeping areas and outside bedroom doors. Check once a month to be sure these alarms are functioning and replace batteries as needed.

Decide on a fire escape plan with your family members and practice this plan often. Establish a safe place to meet outside of your home in case of fire or smoke.

If you see smoke or suspect a fire in your home, get out immediately and call for help. Never go back inside the home for any items or pets.

House fires can happen even when all precautions are taken. If your home has suffered a loss due to fire or smoke damage, call SERVPRO of Marshall, Starke, Puaski and Fulton Counties at 574-936-5849. Our specially trained technicians will be there within hours to assess the damage, answer your questions, and make your home "Like it never even happened."

Got mold? We can help!

2/1/2019 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today at 574-936-5849

Disasters Don't Schedule An Appointment

2/1/2019 (Permalink)

SERVPRO of Marshall, Starke, Pulaski and Fulton County provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services: 

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

What's Your ERP?

5/11/2018 (Permalink)

SERVPRO of Marshall, Starke, Pulaski, Fulton is a national sponsor of the American Red Cross' Ready Rating Program, and as part of our community service, we are helping local businesses prepare for disasters. We call these  E.R.P. (Emergency, Response, Plan) One of the best reasons to start an E.R.P. is because disasters seem to happen when you are away from the office or on vacation. Contained in an E.R.P. are a few of the following: property overview, building access information, contact information, utility information,(shut off locations) and other useful information that we tend to forget about when faced with a tragedy. For more information about starting an E.R.P. for your business today please call SERVPRO of Marshall, Starke, Pulaski, Fulton at (574) 936-5849 to help prepare you in case of a disaster.

Reconstruction in Marshall, Starke, Pulaski & Fulton

5/11/2018 (Permalink)

When your home or business has been damaged by fire, water, or storm damage, the immediate concern should be temporary protective measures such as placing roof tarps to prevent additional damage, and boarding up to secure the building and remove water and debris.

After protecting and securing the structure, professionals at SERVPRO can begin the restoration process. Your home or business may need reconstruction work to get your property back to its preloss condition.

The professionals at SERVPRO of Marshall, Starke, Pulaski, Fulton can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low.

Call the professionals at 
SERVPRO of Marshall, Starke, Pulaski, Fulton at (574) 936-5849

Water and Mold damage from flooding

5/11/2018 (Permalink)

Following the 500 year flood in February of 2018 thousands of homes were initiated with water, caused by a record snow fall, then the fast melt when we received a record rain fall.  The St. Joseph River has a flood level of 5'6", this year it hit 33'.  Water entered homes in many ways.  This home had water enter through a crack in the foundation at surface level.  The water came through the flowed down the wall damaging the drywall, insulation and stud work.  Unfortunately the home owner was not in town during the storm; the basement sat 2.5 weeks before anyone noticed the damage.  In that time mold had begun to grow on the entirety of the damaged area compounding the damage and clean up.  SERVPRO responded to the call in less than an hour. The area was contained to prevent spreading the mold, deconstruction, clean up and the drying process was started within a few hours.  SERVPRO will make it "Like it never even happened."

Mold Remediation in Marshall, Starke, Pulaski & Fulton Counties

5/11/2018 (Permalink)

Any commercial property, old or new, in our area can become rapidly infested with toxic levels of mold after the introduction of a source of moisture (not just from plumbing or roof leak either!) Consistently high levels of humidity indoors can be enough for mold to spawn a colony. Don't worry though, SERVPRO of Marshall, Starke, Pulaski, Fulton is here to help! 

Once growth begins, it can take as little as 48 hours for a new colony of mold to spread throughout the house and reach levels high enough to cause allergic reactions and other health issues.

If you suspect your business may be “sick” with excess mold growth, the best solution is to call in a certified Environmentalist to assess, test and report a protocol for immediate remediation.

To Effectively Fight Mold, You Need to Understand Mold

Before you start Google searches of your area and begin collecting bids from local contractors for mold removal, you need to be aware of a few things.

First, mold spores exist everywhere. They are microscopic and travel through the air, similarly to pollen. They can come indoors through an open window, doorway, or even on your hair and clothing.

Second, contrary to the claims of some mold removal and remediation companies, it’s not physically possible to do a 100% mold removal for the reason we just mentioned above. It’s everywhere.

Third, mold only becomes harmful when it is allowed to colonize indoors. Colonization occurs when spores come in contact with a viable source of moisture. From there it settles in and starts to reproduce. Colonization is what brings the levels of mold up to potentially unhealthy concentrations. That’s where the trouble begins.

Consequently, before any effective mold removal can begin, its food source, i.e., moisture, has to be removed. That means fixing or replacing that leaky roof, addressing any plumbing issues, or utilizing a dehumidifier to keep indoor humidity under 45%.

Trust in SERVPRO for Effective and Fast Mold Removal

SERVPRO of Marshall, Starke, Pulaski, Fulton teams are trained to work quickly and effectively to find, treat and remove toxic levels of mold in Irving Park commercial properties. Their quick response time aids in keeping the amount of damage lower and reducing the costs of services.

When you call us for mold removal, you will be matched up with experts in:

  • Mold removal and remediation
  • Water removal
  • Water and mold damage restoration
  • Building restoration
  • Microbial Remediation Specialties
  • Structural Drying
  • And more

We use  the Latest Tech Equipment to Achieve Efficient Mold Removal!

From detection to containment and even restoration, SERVPRO of Marshall, Starke, Pulaski, Fulton's mold removal processes take advantage of the most up to date cleaning, air pressure chambers and building tools and techniques to make sure your home and business is a safe and healthy one, Irving Park and surrounding neighborhoods.

A qualified mold removal company needs to understand the science behind mold and mold colonization. Our professionals have undergone training and been given the expertise to accomplish effective mold removal from your home or office. When they are finished with the mold remediation of your business, you can be assured that the mold levels will be back to normal, healthy levels.

Call today for your Free consultation; (574) 936-5849.

SERVPRO of Marshall, Starke, Pulaski, Fulton: Commercial Mold Removal

5/11/2018 (Permalink)

Why do I have mold on my premises?

Mold in a commercial property can be caused by water damage or water intrusion from various sources such as a roof, window or plumbing leaks. The humidity caused by the presence of moisture combined with the warmth and poor ventilation in a property gives mold the perfect conditions to develop, and it can spread quickly if left unchecked. This can cause damage to internal structures, damage to products in storage and is also a serious health risk for you, your customers and your staff.

Should I Clean Mold Myself?

It may be tempting to clean the mold off of surfaces yourself, however, this will only remove the surface mold. Although an area may look clean of mold the root cause of the infestation and there will be spores within the surface that you will not be able to reach with household cleaning items. The spores that are left will continue to multiply and grow and the surface growth will soon be visible again. A few things you can do in the case of a mold infestation are:

  • Turn off your HVAC system if you have one
  • Make sure that movement in the area is limited to prevent spores from transferring elsewhere
  • Do not touch or disturb the affected areas
  • Make sure that you vacate the property

What Will a Mold Removal Team do?

If you have a mold infestation on your premises, you should call the SERVPRO of Marshall, Starke, Pulaski, Fulton expert mold removal team as soon as possible. They will be able to determine the cause of the mold growth and remove all spores from the property ensuring that it is fully eliminated.

Our team will carry out a preliminary assessment of the problem to ascertain the severity of the infestation and the underlying cause. There is a protocol we must follow to properly address the severity of the damage. The first step is to contact a certified Environmentalist who can test the area and report the specifics of the spore counts, the risks and the step-by-step remediation. S/He will then ensure that there is no cross contamination within the premises.

We are trained to perform the step-by-step remediation, provided by the Environmentalist. Mold isn’t always visible to the human eye so our experts will use special equipment to clean areas that are affected or that have high moisture levels that will encourage future mold growth.

Once the assessment and containment of the mold are complete, our team will then remove the mold at the source ensuring that there are no mold spores present within the premises to safeguard against further infestation. Finally, the team will remove the underlying cause of the infestation by repairing the affected area to stop the further intrusion of water.

If left untreated, mold can cause serious structural damage to your commercial property such as brickwork and drywall which could lead to more serious issues that will take longer and cost more to correct in addition to the loss of business while the premises are being treated and repaired. Call today! (574) 936-5849 for a consultation.

Tips To Follow If You Suspect Mold!

5/11/2018 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Marshall, Starke, Pulaski, Fulton for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Marshall, Starke, Pulaski, Fulton specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today –(574) 936-5849

Conditions In Marshall, Starke, Pulaski & Fulton Counties Might Be Right For Mold

5/11/2018 (Permalink)

It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.

If the right conditions exist, mold will grow.  Those conditions include:

  • Water - Different mold types require varying amounts of liquid before growth begins.   
  • Temperature - Normal indoor temperatures will promote mold growth.
  • Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

If you suspect mold in your home, call SERVPRO of Marshall, Starke, Pulaski, Fulton to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.

If you suspect mold, call us today at (574) 936-5849

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Marshall, Starke, Pulaski, Fulton for mold remediation services.

3 Ways To Use Landscaping To Protect Your Home From Water Damage

5/11/2018 (Permalink)

Heavy rains or extreme storms can drop thousands of gallons of water on your yard over the course of a winter season, potentially leaving behind outside flooding or overflowing drainage in their wake. Therefore, it’s important to prepare for any intense rainstorm by finding ways to properly divert rain drainage away from your property. Here are three ways to use your outdoor landscaping to protect your home from the brunt of oncoming excess water and keep it outside where it belongs.

1. Be creative with your mulch. If you’ve created any garden or plant beds around the exterior of your home, there are preventative measures you can take to effectively ward off flooding issues. Use heavier mulch that absorbs more of the water within itself as opposed to allowing it to run toward the walls of the house. Furthermore, it’s best to leave a 6-inch gap between your mulch and siding so that any excess water doesn’t wick up and into the exterior siding of your home.

2. Direct rainwater spouts away from the house. In the event of a rainstorm, your drainage spouts work to keep water flowing freely off of your roof and away from your exterior paneling. However, it’s important to extend these downspouts as much as possible to keep any outside flooding from building right next to your home.

3. Use grass or rock formations as barriers. If your family has experienced countless flooding problems in your basement, cellar or even surrounding your doorways, it helps to create a landscaping barrier in areas that are prone to excess water buildup. Incorporate added grass to help absorb and block, or enhance the space with a decorative rock path to break up the runoff and keep it from collecting.

While outside flooding isn’t always preventable, there are certainly ways to help prevent excess water from building around the exterior of your home. These three methods can be useful in safeguarding your property without taking away from the beauty of your landscape. For more information give us a call! (574) 936-5849.

After the fire: What to expect from SERVPRO of Marshall, Starke, Pulaski & Fulton after the fire

5/3/2018 (Permalink)

After the fire trucks leave, your home likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. The professionals of SERVPRO of Marshall, Starke, Pulaski & Fulton have the specialized fire restoration training needed to restore your home to pre-fire condition.

Have Questions About Fire, Smoke, or Soot Damage?
Call Today (574) 259-8348

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call  SERVPRO of South Bend NE. Our representative will ask a series of questions regarding the fire damage event that will help us dispatch the appropriate professionals with the right equipment for your needs.

Step 2: Inspection and Fire Damage Assessment

Our Professionals will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, SERVPRO of South Bend NE can board up missing windows and walls and place tarps on damaged roofs.

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. They will then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from All Surfaces

The SERVPRO of South Bend NE uses specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

They will clean all of the restorable items and structures that were damaged by the fire. They use a variety of cleaning techniques to restore your belongings to pre-fire condition. They’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

What You Can Do If You Have A Home Fire

4/3/2018 (Permalink)

Home fires can be devastating

While we all hope we never have to suffer through the experience of a house fire, it is important to know what to do if one should happen. Obviously, the first thing you should do is ensure the fire has been extinguished completely.

This can be done by someone in the home if the fire is small and can be put out easily and safely. Or by the fire department if the fire is too big and dangerous to safely extinguish by the homeowner. It’s important to note that it’s always best to call the fire department right as soon as a fire is spotted and to get everyone out of the home quickly and safely.

The Fire is Out. Now What?

While you may be anxious to start cleaning after a fire, you may be doing more damage than good. Normal household cleaners can be ineffective at removing soot and smoke -- and could even make it worse. It’s best to contact fire damage repair and restoration professionals, like those at SERVPRO of Marshall, Starke, Pulaski and Fulton counties, to get advice on what needs to be done and what not to do.

Fire damage repair and restoration professionals will be able to tell you what can be cleaned, what can be repaired, and what needs to be replaced. They will be able to give you estimates on what services need to be done in order to remove all fire and smoke damage, including smoke odors, from your home.

Airing and Drying Things Out

One of the first things a fire repair company will do is get the smoke and moisture out of the air. This can be done with fans and dehumidifiers. Once the fire is out and you’re allowed to go back inside, you can open some windows near where the fire occurred to help start airing the smoke out of the house.

The other concern is water damage to your carpets and floors. This is usually a result of the fire department extinguishing the fire. If your carpets and floors are wet, it’s important to remove the water and moisture and quickly as possible. If not dried out, carpets and floors can occur further damage from mold and mildew.

Professional fire damage repair companies will usually vacuum out as much water as possible and then use fans and dehumidifiers to dry the carpets and floors out. They may also pull up the carpets to help dry out the padding underneath.

Battling Soot Before It Causes Worse Damage

Soot can be a huge menace to carpets, drapes, and upholstery. It can easily stain fabrics and cause further staining using standard cleaning materials. The soot must be removed before using fabric cleaners. It’s also important to limit traffic across carpet and floors that have soot on it. 

Dealing With Smoke Odor In Fabrics

One of the most difficult things to get out of fabrics and porous materials is the smoke odor. Smoke odor can adhere to carpets, dust in air ducts, drapes, and furniture. Normal household cleaners and detergents usually won’t remove all of the smoke odors. To remove the smoke odors many times require special counteractants that are formulated to break up the smoke molecules in the fabrics and materials.

A professional fire repair company will be able to help with that. They will be able to apply these chemical and/or additive counteractants to carpets, fabrics and other porous materials to break up the smoke molecules. Once they are broken up, then they can be professionally cleaned.

Sometimes ozone treatments are needed to break up the smoke molecules and remove the odors. This is usually done with ozone generators which be dangerous if misused. Ozone treatments are another of many tools and treatments that a fire repair company will be able to help with if needed.

Treating Discolored Walls and Ceilings

Removing soot from walls and ceilings is another difficult task that is best left up to a professional. Professional fire damage repair companies will have the right tools and treatments to remove the soot without causing further damage or stains. Many will use special sponges to remove the soot. Others will use non-water based cleaners to remove the soot. Again when dealing with smoke and soot stains on walls and ceilings it’s best to consult a professional fire damage repair company.

Call the Fire Damage Experts for Fast Cleanup and Restoration

When dealing with fire and smoke damage, it’s always best to leave it to the experts at SERVPRO of Marshall, Starke, Pulaski and Fulton counties to handle the cleanup and restoration. The professionals at SERVPRO of Indianapolis West have the expertise and experience to handle home and commercial fire damage.  If you should suffer from a fire, contact SERVPRO of Marshall, Starke, Pulaski and Fulton counties  online or call them at 574-936-5849.

Commercial Water Damage

4/3/2018 (Permalink)

Water damage to your Indianapolis business can lead to lots of problems. It can ruin electronics like computers or even worse, cause a short which could lead to a fire. Water can also ruin any porous materials including fabric chairs and couches, carpets, drywall, ceilings, insulation and, wood. If not caught right away and remediated, it can also lead to mold growth that can spread quickly through the air ducts and through the air.

If you do experience water damage to your business, then you want to call the water damage experts at SERVPRO of Marshall, Starke, Pulaski and Fulton counties as soon as possible. When it comes to water damage, the faster you catch it and get it dried up and cleaned up, the better. Even the smallest leak can lead to lots of damage that may be hidden behind ceilings and walls.

Top Causes of Commercial Water Damage & How to Reduce the Risks

Below we will cover the top causes of water damage to businesses. We will also go over how to reduce the risk or at the very least catch the water damage quickly before it gets worse. Hopefully by understanding where water can enter into your building and cause water and mold damage, the better you will be at checking these trouble areas on a regular basis.

Faulty Appliances and Equipment

If your business has appliances and/or equipment that use water, they can develop water leaks that can start small but lead to lots of damage if not caught. These appliances could be dishwashers, sinks, ice machines, water fountains, water heaters, air conditioners, and toilets.

All of these, except for the toilet, tend to leak what is termed clean water. Clean water is water that usually contains no contaminants. While clean water can still cause significant water damage to porous materials, it doesn’t have as high of a risk of fast-growing molds occurring. The water can still mix with contaminants once it starts leaking from the source which usually results in gray water. Gray water can carry bacteria and contaminants that can promote fast mold growth.

To reduce the risk of water leaks from your appliances and equipment, it’s usually a good idea to check all piping, tubes, filters, and other areas that may cause leaking. Also, do a spot check around the appliances and under them for any standing water or water stains.

Leaky and Backed Up Pipes & Drains

Leaks from sewer pipes and backups from drains is also a common cause of water damage to a business. This could be a backed up toilet or a clogged pipes that cause water to back up and escape through the drains. Also common in flood-prone areas is sewer water backing up through floor drains from sewer lines that are at capacity and overflowing.

The water from these sources tends to be gray water or black water. Black water is sewer water that can contain all types of waste particles that may be dangerous to one’s health and can also lead to fast mold growth. This is usually where you will find dangerous black molds occurring. If you experience water damage from black water, it’s important to call the water damage experts at SERVPRO of Marshall, Starke, Pulaski and Fulton counties as soon as possible. Black water can also be found in severe floods. 

Roof Leaks

A leaking roof is common in homes and businesses throughout Indiana. With many businesses, the roof is usually flat. If the drainage for the roof is blocked, water can pool up and cause a roof collapse. Even if the drainage is fine, water can still find its way inside through cracks and damage to the roof membrane, flashing, and damages to seals around pipes and vents.

To reduce the risk of leaks from your roof, it’s a good idea to check the roof every few months for any deteriorating seals or storm damage. If you experience extreme weather like hails or high winds, then you want to check the roof as soon as it is safe to ensure the weather has caused any damages to the roof that may lead to leaks.

Call the Water Damage Experts for Fast Cleanup and Restoration

Sometimes no matter how much care you take to reduce the risk of water damage to your business, it still occurs. If that should happen, it’s important to contact SERVPRO of Marshall, Starke, Pulaski and Fulton counties immediately. Whether it’s a small leak or substantial flooding and water damage to your business, the experts at SERVPRO of Marshall, Starke, Pulaski and Fulton counties can make clean up and restore the damage as if it never happened. You can contact SERVPRO of Marshall, Starke, Pulaski and Fulton counties online or call them at 574-936-5849.

Commercial Services

4/3/2018 (Permalink)

Here at SERVPRO of Marshall, Starke, Pulaski and Fulton counties, we offer a number of commercial restoration services. We thought it would be nice to cover those briefly:

You can have fire or water damage in any kind of structure. We understand the complexities what go along with different buildings. Every different commercial structure brings a different challenge. 

SERVPRO of Marshall, Starke, Pulaski and Fulton counties is ready to respond immediately and work quickly to clean or restore your business. We understand that your property’s appearance is important and that every hour spent restoring is an hour of lost productivity. When you need a restoration or cleaning professional, SERVPRO of Marshall, Starke, Pulaski and Fulton counties has the training and expertise to help make it “Like it never even happened.”

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

If your commercial building needs assistance, please give us a call at 574-936-5849. 

Getting Prepared for Spring Rain!

4/2/2018 (Permalink)

Be prepared for heavy spring rain!

While many of us look forward to the changing season of Spring with the warmer weather and the trees and flowers starting to bloom, there is one part that isn’t so great. Springtime always seems to bring plenty of rain and plenty of rain always brings a higher risk of water damage to your home.

Roof Leaks

With the increased showers as well as high winds, roof damage can happen or be revealed as water seeps through your roof and damages your ceilings and walls. To reduce the risk of roof leaks, you should inspect your roof for any damages from the winter and inspect it after every major storm.

The most common cause of roof leaks is a damaged or missing shingle from storms or fallen branches. If you do experience water damage inside your home from the ceiling or wall, you will want to contact a professional from SERVPRO to inspect the damage, remove the water, an remediate the damage. 

Window & Door Leaks

Another common source of water damage is from old or damaged windows. Water especially from a huge storm can blow into cracks and crevices around your window causing water damage that may not be discovered quickly allowing mold to develop and cause further damage.

Make sure to inspect around your windows and doors for cracks or old caulking that has peeled or cracked off. You can usually caulk any small cracks or crevices to ensure water doesn’t seep into your home causing damage.

Broken Sump Pump

If you have a basement, you understand the importance of a sump pump. Without one water can seep into your basement and cause lots of damage. One of the most common causes of a flooded basement is a sump pump that stopped working.

To prevent this from happening, you can do three things. You can get a backup battery for your sump in case the power goes out. You can get a backup sump pump that is usually set to come on if the water rises above the normal level for your working sump pump. So if your working sump pump either stops working or can’t pump the water out fast enough, you backup will kick in.

The last thing you can do is install a water sensor alarm on the floor near the sump pump. While you may still have some water damage, at least you will be able to catch it fast and have a SERVPRO professional come out to pump out the water and dry out your basement.

Foundation Cracks

If the foundation around the base of your home and the basement walls cracks, water can seep into the basement or crawl space. A sump pump won’t help you since the water is seeping through the walls as opposed to being channeled to the sump pump.

Usually people discover foundation cracks after a big storm or when a gutter is clogged and the water is falling right by your house. Repairing foundation cracks can be a very expensive job depending on the situation but without the repair, there is no way to prevent the water leaking into your basement or crawlspace.

It never hurts to walk around the perimeter of your home checking for any potential foundation cracks as well as checking any bare walls in your basement and/or crawlspace.




Call the Pros of SERVPRO for Water Damage This Spring

If you should suffer water damage whether from Spring weather or a cracked pipe or an overflowing bathtub or toilet, call the water damage cleanup experts at SERVPRO of Marshall, Starke, Pulaski and Fulton Counties at (574) 936-5849 for 24-hour emergency service. 

At SERVPRO of Marshall, Starke, Pulaski and Fulton Counties, we have specialized equipment, professional training, and certifications that allow us to restore your home to its pre-water damage condition.

Storm Season

4/2/2018 (Permalink)

If you've been outside lately, you will notice that it is that time of year again...The rainy season! And along with rain comes roof leaks.

Roof leaks can cause all sorts of damage to homes. They can be small, or they can cause large floods. 

However they come, if your home suffers water damage from a roof leak, SERVPRO of Marshall, Starke, Pulaski and Fulton counties can restore it. 

Many times you don't realize your roof is leaking until a major event happens. Slow leaks can build up over time and become large leaks that become noticeable. It is important to have a professional who can assess the damage and look for signs of secondary damage such as Mold from prolonged leaks over a period of time. 

If you suffer water damage from a roof leak give us a call today, we are ready to help. 574-936-5849.

Stopping Mold After Flooding

3/29/2018 (Permalink)

If your home has recently been flooded, there are steps you can take as a homeowner to fight fast-growing mold.

1. Wear protection: utilize a face mask, nonporous gloves and protective eyewear when cleaning up your home after a flood.

2. Improve ventilation: open windows and doors while in your home to increase air flow.

3. Clean up and dry out: wipe down wet items and surfaces with detergent and water and use fans to help speed up the drying process.

4. Discard soaked items that have been wet for more than 48 hours.

5. Call trained professionals to inspect your home, even if you don't have obvious signs of mold growth.

If you have experienced flooding in your home, follow these steps and rely on the trained professionals at SERVPRO of Marshall, Starke, Pulaski and Fulton Counties to inspect and take care of a suspected mold problem. 

Fire Prevention For Your Home

3/29/2018 (Permalink)

Fire can cause catastrophic damage. At SERVPRO we will make it like it never happened.

A fire in your home can be devastating financially and emotionally for your family. Although there is no way to prevent every fire, there are steps that you can take to minimize your family's risk of being victims. 

Install smoke alarms on every level of your home, inside sleeping areas and outside bedroom doors. Check once a month to be sure these alarms are functioning and replace batteries as needed.

Decide on a fire escape plan with your family members and practice this plan often. Establish a safe place to meet outside of your home in case of fire or smoke.

If you see smoke or suspect a fire in your home, get out immediately and call for help. Never go back inside the home for any items or pets.

House fires can happen even when all precautions are taken. If your home has suffered a loss due to fire or smoke damage, call SERVPRO of Marshall, Starke, Puaski and Fulton at 574-936-5849. Our specially trained technicians will be there within hours to assess the damage, answer your questions, and make your home "Like it never even happened."

Faster to your Water Damage Event

2/5/2018 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Marshall, Starke, Pulaski and Fulton Counties arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO 

SERVPRO of specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

For Immediate Services

2/5/2018 (Permalink)

SERVPRO of Marshall, Starke, Pulaski and Fulton County provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services: 

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Conditions that might be right for Mold

2/5/2018 (Permalink)

It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.

If the right conditions exist, mold will grow.  Those conditions include:

  • Water - Different mold types require varying amounts of liquid before growth begins.   
  • Temperature - Normal indoor temperatures will promote mold growth.
  • Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

If you suspect mold in your home, call SERVPRO of Marshall, Starke, Pulaski, Fulton to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.

If you suspect mold, call us today

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO for mold remediation services.

We Specialize in Flooded Basement Cleanup

2/5/2018 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today 

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Be careful! Without proper training you could be spreading mold throughout your home.

2/5/2018 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Marshall, Starke, Pulaski and Fulton Counties specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

Marshall, Starke, Pulaski & Fulton County 24 Hour Emergency Water Damage Service

2/2/2018 (Permalink)

SERVPRO of Marshall, Starke, Pulaski & Fulton County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage. 

We Answer the Phone Ready to Help
Call Today - 574-936-5849

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration - in fact, it's the cornerstone of our business. 

What to Expect


When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed. 

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Marshall, Starke,
Pulaski & Fulton County

SERVPRO of Marshall, Starke, Pulaski & Fulton County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO of Marshall, Starke, Pulaski & Fulton County Home Have A Mold Problem?

2/2/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today at 574-936-5849

When Storms of Floods Hit, SERVPRO of Marshall, Starke, Pulaski & Fulton Country is Ready!

2/2/2018 (Permalink)

SERVPRO of Marshall, Starke, Pulaski & Fulton County specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Of Marshall, Starke, Pulaski & Fulton County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams of Marshall, Starke, Pulaski & Fulton County that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today at 574-936-5849

SERVPRO of Marshall, Starke, Pulaski & Fulton County Smoke and Soot Cleanup

2/2/2018 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Marshall, Starke, Pulaski & Fulton County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Your Ducts?

3/6/2017 (Permalink)

Cleaning and checking duct-work should be a high priority, especially if your HVAC system has been operating for some time without much attention.  Dirty ducts can circulate odors, contaminants such as mold and other irritating dust throughout your building and home.  At SERVPRO of Marshall, Starke, Pulaski & Fulton County, we are here to help.  Our service is cleaning the heating, ventilation and air conditioning unit.  Keeping the HVAC system and duct work clean can extend the life span of the equipment by allowing it to operate at peak condition, which will save money.

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